1. Eligibility

• Offers are valid for limited time only and subject to availability.
• Applicable only at participating salon locations.
• Some offers may be valid for new customers only.

2. Booking & Redemption

• Prior appointment is mandatory to avail the offer.
• Customers must mention the offer at the time of booking.
• Offer must be redeemed within the validity period; expired offers will not be honored.

3. Offer Usage

• Offers cannot be combined with other discounts, packages, or promotions.
• Each offer is non-transferable and cannot be exchanged for cash.
• Only one offer per customer per visit unless stated otherwise.

4. Pricing & Payments

• Prices mentioned are exclusive of applicable taxes unless specified.
• Additional services not included in the offer will be charged separately.
• Final pricing may vary based on hair length, volume, or customization.

5. Cancellation & No-Show Policy

• Cancellations must be made at least 2–4 hours prior to the appointment.
• Late cancellations or no-shows may result in offer cancellation or penalty charges.
• The salon reserves the right to reschedule based on availability.

6. Service Limitations

• Certain services (e.g., Keratin, Smoothening, Coloring) may require consultation before confirmation.
• Results may vary depending on hair type and condition.
• The salon is not responsible if desired results are not achievable due to hair condition.

7. Health & Safety

• Customers must inform the stylist of any allergies or scalp conditions before the service.
• The salon will not be liable for any adverse reactions if prior information is not disclosed.

8. Modification & Cancellation of Offer

• The salon/business reserves the right to modify or cancel the offer without prior notice.
• In case of disputes, the salon’s decision will be final and binding.

9. Liability

• The salon is not responsible for loss of personal belongings.
• Services are provided with utmost care, but any dissatisfaction should be reported immediately.